Branch Manager ( Kasarani/Kawangware)

Branch Operations Management:

• Oversee all daily operations of the branch to ensure efficiency and effectiveness.
• Ensure the branch complies with all SACCO policies, procedures, and regulatory requirements.
• Implement strategies to enhance operational performance and service delivery.

Business Development:

• Drive the growth of the branch by developing and executing effective business development strategies.
• Coordinate with assistant managers and sales agents to identify and recruit new members.
• Establish and maintain relationships with members, partners, and other stakeholders to promote the SACCO’s services.

Sales and Marketing:

• Lead sales agents in achieving their targets through motivation, training, and support.
• Develop and implement marketing campaigns to attract new members and retain existing ones.
• Monitor market trends and competitor activities to identify opportunities for growth.

Loan Management:

• Oversee the loan application and disbursement process to ensure it is conducted in a timely and compliant manner.
• Ensure all loans are disbursed with proper documentation and adherence to the SACCO’s lending policies.
• Monitor loan repayments and take action to mitigate default risks.

Financial Management:

• Prepare and manage the branch budget to ensure financial targets are met.
• Monitor branch financial performance and report on key metrics to the Management.
• Ensure accurate and timely financial reporting and record-keeping.

Staff Management and Development:

• Lead, mentor, and develop branch staff to enhance their performance and career growth.
• Conduct regular performance evaluations and provide feedback and coaching.
• Foster a positive and productive work environment.
• Reporting and Communication:
• Report to the Management on day-to-day activities, branch performance, and any issues or opportunities.
• Ensure effective communication within the branch and with other branches or head office as needed.
• Prepare regular reports on branch operations, sales, and financial performance.

Compliance and Risk Management:

• Ensure all branch activities comply with regulatory requirements and SACCO policies.
• Identify and manage risks associated with branch operations and member activities.
• Implement and monitor internal controls to safeguard the SACCO’s assets.

Qualifications and Experience:

• Diploma, Bachelor’s degree in Business Administration, Finance, or related field.
• Minimum of 2 years of experience in a similar role within the financial services sector, preferably in a
• SACCO or cooperative.
• Proven track record in business development and branch management.
• Strong understanding of SACCO operations, loan management, and financial principles.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in using financial software and MS Office applications.

Key Competencies:

• Strong leadership and team management skills.
• Strategic thinking and problem-solving abilities.
• Excellent organizational and multitasking skills.
• High level of integrity and commitment to ethical practices.
• Ability to work under pressure and meet deadlines.

How to Apply:

Interested candidates should submit their resume and a cover letter outlining their qualifications and experience