Assistant Security Manager

Company Description

Join us at Accor, where life pulses with passion!

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.

By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,

Join us and become a Heartist®.

Job Description

• Follow all department policies, procedures and service standards
• Develops and maintains a working relationship with the local fire, police, and government agencies and participates in relevant local forums for hotel and tourism safety and security.
• Ensures and documents that safety and security training is carried out for all employees and is aware of the Accor International programs available for safety training, fire drills and crisis management training.
• Patrols the hotel on a regular basis and documents activities in accordance with corporate safety and security policies and procedures.
• Improves safety and security at the hotel by communicating hazards with department heads and taking appropriate corrective action
• Handles complaints, investigates, and thoroughly reports on guest or employee related issues.
• Ensures that routines and procedures are in place to keep all hotel entrances and exits are locked and unlocked per hotel policy.
• Maintains hotel key management procedures and ensures that all keys are accountable and only authorized persons have access to key.
• Ensures that all meeting rooms and exhibit rooms are secured to keep unauthorized individuals out of the area and prevent theft.
• Completes daily security log, including pertinent information from the shift.
• Ensures that all potential and real hazards are communicated and taken care of immediately.
• Applies hotel regulations, adhering to existing laws and regulations for safety, security and prevention.
• Anticipates possible and probable hazards and conditions and corrects them or takes action to prevent them from happening.
  
  

Qualifications

• Previous experience in a similar capacity
• Degree in Criminology or related field
• Certificates in CPR, First Aid Management and Basic Fire Fighting
• No criminal record