Ufanisi wa Huduma kwa Wateja
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Description
Kozi hii inashughulikia misingi ya huduma kwa wateja, mawasiliano bora, kushughulikia mwingiliano wa wateja, kudhibiti hali zenye changamoto, na kwenda kilele zaidi ili kuzidi matarajio ya wateja. Zaidi ya hayo, inatanguliza zana za AI ili kuboresha utoaji wa huduma. Wanafunzi watakuza ujasiri na utaalam wa kutoa huduma ya kipekee kwa wateja na kujenga uhusiano wa kudumu na wateja.
#BeABossLady
To successfully complete this Certificate course, you need to achieve 80% or higher in each course assessment.
Your Certificate is:- Ideal for sharing with potential employers
- Include it in your CV, professional social media profiles and job applications.
- An indication of your commitment to continuously learn, upskill & achieve high results.
- An incentive for you to continue empowering yourself through lifelong learning.
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Course Duration2 hours
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Students Enrolled4
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LanguageSwahili
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PlatformWhatsApp
This course includes:
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Shareable certificate of completion
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Access on web, and mobile
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100% online course
