Sales Representative

The Sales Representative also personally contacts and secures new business account/customers.

CORE FUNCTIONS:

1. Promote/sells/secure orders from existing and prospective customer through a relationship based approach.
2. Demonstrate our services to existing /potential customers and assist them in selecting those best suited to their needs.

Detailed duties and responsibilities.

• Establish, develop and maintain business relationships with current customers and prospective client.
• Make telephone calls and in person visits and do presentation to prospective and current customers where applicable.
• Researches sources for developing prospective customers and for information to determine their potential.
• Develop clear and effective written proposal/quotation for current and prospective customers.
• Expedites the resolution of customers’ problems and complaints.
• Coordinate sales effort with operations, accounting and customer care department.
• Analyzes the market’s potential and determine the value of existing and prospective customers to the organization.
• Creates and manages a customer value plan for existing customers highlighting profile and value opportunities.
• Identifies advantages and compare the organizations services with our competitor in market.
• Plan and organizes personal sales strategy by maximizing the return on time investment in the market.
• Supplies management with oral and written report on customer needs, problems, interest, competitive activities and potential for our services. Report to be handed in on a weekly basis.
• Plan and make a schedule for sales strategy. This should be done on monthly basis and the report submitted to the management after every visit.

Duties and Responsibilities

• Identifying and maximising revenue from existing customer accounts.
• Maintaining high levels of product and customer knowledge and participating in training programmes as appropriate.
• Submitting detailed proposals and quotations to customers.
• Preparing and delivering sales presentations.
• Identifying, contacting and qualifying leads.
• Aligning selling prices with company guidelines.

Key Skills and Competencies

• Proven ability to meet targeted goals, build professional relationships with a diverse customer base, maximise sales opportunities and present a professional sales image.
• Can easily settle in to any role & take over the management of an existing client base.
• Conducting accurate market research.
• Able to keep up a continuous high rate of cold calling potential customers.
• Able to build relationships with clients
• Confident and able to take the initiative.
• Getting feedback from clients.
• Tactfully handling any complaints.
• Able to make professional sales presentations & product demonstrations to audiences.
• Building and maintaining positive working relationships with key decision makers.
• Strong leadership, Organizational, Time management and monitoring skills

​Minimum Qualifications

• A Degree/diploma in sales and marketing or any other related field
• Over 3 years of experience in the same field.